1 · The surgeon you trust
Trust is built on verifiable facts, not slogans. Dr. Khaled Ghalwash is a specialist surgeon (أخصائي جراحة) — board-certified, with the credentials, published case results, and before-and-after galleries open for you to inspect. Rather than repeating them here, read the two pages built for exactly this question: how to choose a surgeon (the criteria, which you should apply to any surgeon, including this one) and Dr. Khaled's credentials.
2 · The right hospital for your case
Dr. Khaled Ghalwash operates at more than one hospital, so the hospital is a real choice — balanced against one non-negotiable: the facility must match your case (the capabilities your procedure needs, an intensive-care unit when your risk profile calls for one, a team that works together at volume). Where your insurer's network is part of the equation, surgery can be arranged at a contracted hospital so your card applies. How the three factors are weighed — case, network, comfort — is on choosing the hospital, and the criteria for judging any facility are in the choosing guide.
3 · The cost — and how your insurance fits in
Two honest paths, depending on your card. If your carrier is in-network — AXA, MetLife, Bupa, MedRight, Nextcare, GlobeMed, Orient, Enaya, Ahly Medical, or one of the syndicate/corporate schemes — surgery is arranged at a contracted hospital and your card applies per its tier; the full list and how verification works are on insurers & contracts. If your carrier is outside the network, the clinic has no direct billing relationship with it: you pay directly, and the clinic's job is to make your reimbursement claim as strong as it can be. That path looks like this:
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Pre-approval inquiry with your carrier
Before scheduling, ask your insurer (or your company's HR for corporate policies) what your coverage schedule says about the planned procedure. The clinic provides the medical report and cost estimate most carriers require for a pre-approval request.
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Surgery, paid directly with fees known upfront
Surgeon fees are quoted to you before the operation. Operating-room, anaesthesia, and hospital fees are set by those third parties and shown itemized, so you see exactly what each party charges. Installment plans are available through financing partners.
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The clinic issues your documentation pack
A detailed medical report, an itemized invoice, and the procedure coding your carrier asks for — prepared to fit whatever process your insurer or company contract requires. Where a genuine medical necessity exists, it is documented thoroughly; that is often the difference between an approved and a rejected claim.
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You submit — reimbursement is paid to you
You file the pack with your carrier, and any reimbursement is paid to you according to your policy terms. The clinic remains available to answer your insurer's follow-up questions about the medical file.
Installments and insurance are different tools, and they combine. Installments split what you pay — see the financing page for plans and for why quality surgery has a floor price. Insurance gives money back after you pay, per your policy. Pre-operative tests are usually paid out-of-pocket — details on the pre-operative assessment page.
Common questions
Can I use my medical insurance card for surgery?
Yes — surgery can be arranged at hospitals contracted with the major medical insurers and TPAs (AXA, MetLife, Bupa, MedRight, Nextcare, GlobeMed, Orient, Enaya, Ahly Medical), so your in-network coverage applies, in full or in part according to your card tier. For carriers outside that network, the clinic prepares a complete reimbursement documentation pack and your insurer refunds you per your policy. Either way, your exact card is verified before scheduling.
How do I get pre-approval from my insurer before surgery?
Contact your carrier before scheduling. Most insurers ask for the diagnosis, the planned procedure, and an estimated cost — the clinic provides the medical report and the estimate you need for that request. Whether and how much they approve is decided by your policy terms, so read your coverage schedule (or ask your HR department for the company policy) before you book a date.
What is the difference between installments and insurance?
Installments split what you pay: financing partners divide the cost of surgery into monthly payments, arranged before the operation. Insurance covers or refunds: in-network cards are applied at the contracted hospital per your tier, and out-of-network claims are reimbursed after you pay, supported by the clinic's documentation pack. Installments can be combined with either path.
My company or syndicate has a contract — what should I do?
Bring your card and contract terms to the consultation. Cooperation exists with professional syndicates (petroleum workers, engineers, physicians, commerce) and with many corporate and government schemes — petroleum-sector companies, banks, government bodies, and major private employers. Coverage differs radically by card tier and by your employer's policy schedule, so the exact path for your card is confirmed before any date is set.
Does insurance cover cosmetic procedures or only medically necessary ones?
Most policies cover procedures with a documented medical need and exclude purely cosmetic ones. Some operations sit in between: breast reduction, for example, is frequently covered when chronic pain, nerve symptoms, or skin problems are documented. When a genuine medical necessity exists, the clinic documents it thoroughly — that documentation is often the difference between an approved and a rejected claim.
Are there hidden fees?
No. Surgeon fees are quoted to you before surgery. Operating-room, anaesthesia, and hospital fees are set by those third parties, not by the clinic, and they appear itemized so you can see exactly what each party charges. The same itemized invoice is what goes into your insurance file — nothing is bundled or undisclosed.
