1 · The surgeon you trust
Trust is built on verifiable facts, not slogans. Dr. Khaled Ghalwash is a specialist surgeon (أخصائي جراحة) — board-certified, with the credentials, published case results, and before-and-after galleries open for you to inspect. Rather than repeating them here, read the two pages built for exactly this question: how to choose a surgeon (the criteria, which you should apply to any surgeon, including this one) and Dr. Khaled's credentials.
2 · The right hospital for your case
The honest framing is not "any hospital you want" — it is the right hospital for your case. What matters is that the facility matches the operation: the capabilities your procedure needs, an intensive-care unit when your risk profile calls for one, and a team that works together at volume. Where your insurer's network is part of the equation, bring your coverage schedule to the consultation so the plan accounts for it from the start. The full criteria for judging a hospital are in the choosing guide.
3 · The cost — and how your insurance fits in
Here is the model, stated plainly: the clinic has no direct billing relationships with insurance companies. You pay the clinic directly, and the clinic's job is to make your reimbursement claim as strong as it can be. In practice, the insurance path looks like this:
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Pre-approval inquiry with your carrier
Before scheduling, ask your insurer (or your company's HR for corporate policies) what your coverage schedule says about the planned procedure. The clinic provides the medical report and cost estimate most carriers require for a pre-approval request.
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Surgery, paid directly with fees known upfront
Surgeon fees are quoted to you before the operation. Operating-room, anaesthesia, and hospital fees are set by those third parties and shown itemized, so you see exactly what each party charges. Installment plans are available through financing partners.
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The clinic issues your documentation pack
A detailed medical report, an itemized invoice, and the procedure coding your carrier asks for — prepared to fit whatever process your insurer or company contract requires. Where a genuine medical necessity exists, it is documented thoroughly; that is often the difference between an approved and a rejected claim.
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You submit — reimbursement is paid to you
You file the pack with your carrier, and any reimbursement is paid to you according to your policy terms. The clinic remains available to answer your insurer's follow-up questions about the medical file.
Installments and insurance are different tools, and they combine. Installments split what you pay — see the financing page for plans and for why quality surgery has a floor price. Insurance gives money back after you pay, per your policy. Pre-operative tests are usually paid out-of-pocket — details on the pre-operative assessment page.
Common questions
Does the clinic deal directly with insurance companies?
No — there are no direct billing relationships with insurers. You pay the clinic directly, and the clinic prepares a complete documentation pack for you: a detailed medical report, an itemized invoice, and the procedure coding your carrier asks for. You submit that pack to your insurer, and any reimbursement is paid to you according to your policy terms.
How do I get pre-approval from my insurer before surgery?
Contact your carrier before scheduling. Most insurers ask for the diagnosis, the planned procedure, and an estimated cost — the clinic provides the medical report and the estimate you need for that request. Whether and how much they approve is decided by your policy terms, so read your coverage schedule (or ask your HR department for the company policy) before you book a date.
What is the difference between installments and insurance?
Installments split what you pay: financing partners divide the cost of surgery into monthly payments, arranged before the operation. Insurance gives money back: you pay first, then your carrier reimburses part or all of it depending on your policy. The two can be combined — pay by installments now, claim reimbursement from your insurer with our documentation pack.
My company has a contract with a specific insurer or hospital — what should I do?
Bring your contract terms to the consultation. Every corporate or insurance contract has its own coverage schedule that defines what is covered, where, and with what paperwork. The documentation the clinic issues — medical report, itemized invoice, procedure codes — is prepared to fit whatever process your carrier requires, so your claim matches their conditions.
Does insurance cover cosmetic procedures or only medically necessary ones?
Most policies cover procedures with a documented medical need and exclude purely cosmetic ones. Some operations sit in between: breast reduction, for example, is frequently covered when chronic pain, nerve symptoms, or skin problems are documented. When a genuine medical necessity exists, the clinic documents it thoroughly — that documentation is often the difference between an approved and a rejected claim.
Are there hidden fees?
No. Surgeon fees are quoted to you before surgery. Operating-room, anaesthesia, and hospital fees are set by those third parties, not by the clinic, and they appear itemized so you can see exactly what each party charges. The same itemized invoice is what goes into your reimbursement file — nothing is bundled or undisclosed.
