Medical insurers & claims administrators (TPAs)

AXA — أكسا MetLife — ميتلايف Bupa — بوبا MedRight — ميد رايت Nextcare — نكست كير GlobeMed — جلوب ميد Orient Insurance — أورينت Enaya — عناية Ahly Medical — الأهلي ميديكال

Professional syndicates

Cooperation protocols exist with the petroleum workers, engineers, physicians, and commerce syndicates. Terms differ by syndicate and change over time — bring your syndicate card and the current terms are confirmed for you.

Corporate & government schemes

Employees of many organisations are covered through their employer's policy, including:

Petroleum sector: Petrojet, Enppi, Midor, Sumed, Gasco, Anrpc… Banks: Arab African Intl., Bank of Alexandria, Arab Investment Bank… Government: General Authority for Health Insurance, Tax Authority… Private: Unilever, Ezz Industries, Alexandria Steel, Novartis, Telecom Egypt…
The one thing that decides everything: your card tier. The same insurer issues cards that cover everything, cards that cover part, and cards limited to outpatient and emergency care. The company logo tells you nothing — the tier and the policy schedule do. That is why your exact card is verified before a date is set: which hospital it applies at, what it covers for your procedure, and what — if anything — you would claim back separately with the documentation pack.

Common questions

Is my insurance card accepted?

If your card belongs to AXA, MetLife, Bupa, MedRight, Nextcare, GlobeMed, Orient Insurance, Enaya, or Ahly Medical, surgery can be arranged at a hospital contracted with your carrier so your in-network coverage applies. Coverage may be full, partial, or limited to certain services depending on your card tier — which is why the card is verified before a date is set.

What does "coverage depends on the card tier" mean?

The same insurer issues different card classes. One tier may cover inpatient surgery fully, another partially, and another only outpatient and emergency care. The percentage and the covered services are written in your policy schedule, not decided by the doctor or the hospital — so the tier on your specific card is what gets checked, not the company logo.

I am a syndicate member — is there cooperation?

Cooperation protocols exist with professional syndicates including the petroleum workers, engineers, physicians, and commerce syndicates. The terms differ by syndicate and change over time, so bring your syndicate card to the consultation and the current terms for your syndicate are confirmed for you.

My employer is a company or government body — am I covered?

Many corporate and government schemes cover surgery: petroleum-sector companies (such as Petrojet, Enppi, Midor, Sumed, Gasco, Anrpc), banks (such as Arab African International Bank, Bank of Alexandria, Arab Investment Bank), government bodies (such as the General Authority for Health Insurance, the Egyptian Tax Authority), and major private employers (such as Unilever, Ezz Industries, Alexandria National Iron & Steel, Novartis, Telecom Egypt). Your employer's policy schedule defines what is covered — bring your card and the clinic confirms the path.

What should I bring to verify my coverage?

Your insurance or syndicate card, your national ID, and — if you have it — the policy coverage schedule or your HR contact. With those, the clinic verifies before scheduling: which hospital your card applies at, what your tier covers for the planned procedure, and what (if anything) you would claim back separately with the documentation pack.